Boardwalk Casino Contact Information

Official contact details and support channels for Boardwalk Casino services.

This document provides verified contact details and communication channels for Boardwalk Casino and Entertainment World, a land-based casino and entertainment complex operated by Sun International Limited in Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape, South Africa.

1. General Enquiries and Reservations

For general enquiries, hotel reservations and information about facilities at Boardwalk Casino and Entertainment World, use the following contact details:

Phone: +27 41 507 7777
Email: [email protected]

This contact line is available for enquiries relating to accommodation at The Boardwalk Hotel & Spa, casino access, dining reservations and general visitor information.

2. Physical Location and Postal Address

Boardwalk Casino and Entertainment World is located at:

Marine Drive
Summerstrand
Gqeberha (Port Elizabeth)
Eastern Cape, 6019
South Africa

Postal correspondence may be directed to:

Private Bag X777
Humewood, 6013
South Africa

The complex is situated on the beachfront in the Summerstrand area, accessible by car, taxi or bus from within Gqeberha and surrounding areas. Port Elizabeth Airport provides domestic air access to the city.

3. Convention and Events Enquiries

For group bookings, conferences, meetings and events at the Boardwalk International Convention Centre, contact:

Phone: +27 41 507 7777
Email: [email protected]

The convention centre, amphitheatre and festival lawn area are managed through this dedicated events contact line.

4. On-Site Services and Facilities

The Boardwalk complex includes multiple independent service providers. Contact details for selected on-site facilities are as follows:

Camelot Spa (health and beauty services): +27 41 507 9419
NuMetro Cinemas: +27 41 583 2000
Nelson Mandela Bay Tourism Information Office: +27 41 583 2030

Restaurants, bars and retail outlets within the complex operate their own contact lines. Enquiries about specific dining or shopping services may be directed to the main reception line at +27 41 507 7777.

5. Sun International Corporate Contacts

Boardwalk Casino and Entertainment World is owned and operated by Sun International Limited. Corporate and head office contact details are:

Address:
27 Fredman Drive
Sandton, Gauteng
Private Bag 700
Sandton, 2146
South Africa

Corporate phone: +27 11 780 7000
Media enquiries: [email protected]

Corporate enquiries, investor relations and group-level matters should be directed to the Sandton head office.

6. Responsible Gambling Support

Sun International provides access to responsible gambling support services in accordance with South African regulatory requirements. The following contact channels are available for individuals seeking assistance:

National Responsible Gaming toll-free counselling line: 0800 006 008 (South Africa)
WhatsApp support line: 076 675 0710 (send the keyword “HELP”)

These services are independent of casino operations and provide confidential counselling and referral support.

7. Visiting Hours and Access

Boardwalk Casino and Entertainment World operates extended daily hours. Typical operating hours are from 8:00 AM to 2:00 AM, although specific areas within the complex may have different schedules. Visitors are advised to confirm current operating hours by contacting the main reception line prior to travel.

No advance booking is required to access public areas of the casino and entertainment complex. Entry to the casino floor is subject to compliance with South African gambling legislation and venue policies.

8. Correspondence and Formal Complaints

Written correspondence, formal complaints or requests for information under applicable data protection or consumer legislation should be addressed to:

Boardwalk Casino and Entertainment World
Private Bag X777
Humewood, 6013
South Africa

Alternatively, email enquiries may be sent to [email protected] with a clear subject line indicating the nature of the request.

9. Verification of Contact Details

All contact information in this document is derived from official Sun International sources and verified third-party directories. Users are advised to verify contact details independently via the official Sun International website at www.suninternational.com/boardwalk/ prior to making travel or booking arrangements.

Boardwalk Casino and Entertainment World does not operate online gambling services under the “Boardwalk” brand. Any website or service claiming to offer online casino gaming under the Boardwalk name should be treated with caution and verified through official Sun International channels.