Boardwalk Casino Cookie Policy

1. Introduction

This Cookie Policy applies to the official website and other digital properties operated by or on behalf of Boardwalk Casino & Entertainment World, located at Corner Beach and Lodge Roads, Summerstrand, Gqeberha (formerly Port Elizabeth), Eastern Cape, South Africa. The property is owned and operated by Sun International.

This document explains what cookies are, how they are used on the website, the categories of cookies that may be placed on a device when accessing the digital properties, and the rights available under applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).

By continuing to use the website, you acknowledge that you have read and understood this Cookie Policy. Where consent is required by law, it will be requested through an appropriate mechanism before non-essential cookies are placed on your device.

2. What Are Cookies

Cookies are small text files that are stored on a device, including a computer, tablet, or mobile phone, when a website is visited. They allow the website to recognise the device on subsequent visits and to store certain information about preferences or actions.

Cookies may be set by the website being visited, referred to as first-party cookies, or by third-party services operating on that website, referred to as third-party cookies. Cookies may be session-based, meaning they are deleted when the browser is closed, or persistent, meaning they remain on the device for a defined period or until deleted manually.

3. Legal Basis for Cookie Use in South Africa

South African law requires any website operating in or directed at South Africa that uses cookies to provide users with a cookie notice and, where applicable, a cookie policy. This requirement is informed by POPIA, which governs the lawful processing of personal information, including information collected through cookies.

Where cookies collect or process personal information as defined under POPIA, a lawful basis for that processing is required. Depending on the type of cookie, the lawful basis may be the legitimate interest of operating a functional website, compliance with a legal obligation, or the explicit consent of the user.

Cookies are not used to collect personal information beyond what is necessary for the stated purpose of each cookie category.

4. Categories of Cookies Used

The following categories of cookies may be used on the website. Where consent is required, it will be obtained before placing cookies in that category.

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core functions such as page navigation, access to secure areas, and the operation of basic website features. These cookies are not used to collect personal information for marketing purposes and cannot be disabled without affecting the functionality of the website. No consent is required for strictly necessary cookies.

4.2 Performance and Analytics Cookies

These cookies collect information about how visitors use the website, including which pages are visited most frequently and whether users receive error messages. The information collected is aggregated and used solely to improve the performance and usability of the website. These cookies are not intended to identify individual users. User consent is required before performance and analytics cookies are placed on a device.

4.3 Functional Cookies

These cookies allow the website to remember choices made by the user, such as language preference or region, and to provide enhanced features as a result. The information collected by functional cookies may be anonymised and is not used to track browsing activity on other websites. User consent is required before functional cookies are placed on a device.

4.4 Targeting and Advertising Cookies

These cookies may be used to deliver content that is relevant to user interests. They may also be used to limit the number of times certain content is displayed and to measure the effectiveness of communications. These cookies may be placed by third-party services operating on the website. Explicit user consent is required before targeting or advertising cookies are placed on a device.

5. Third-Party Cookies

Some cookies on the website are placed by third-party service providers. These providers operate under their own privacy and cookie policies, which are separate from this document. The company does not control the cookies placed by third parties and is not responsible for the content of third-party cookie policies. Users are advised to review the privacy and cookie policies of any third-party services interacted with through the website.

6. Managing and Withdrawing Consent

Users have the right to manage cookie preferences at any time. Consent for non-essential cookies may be withdrawn by adjusting settings through the cookie preference tool available on the website, or by configuring browser settings to refuse or delete cookies.

Disabling certain categories of cookies may affect the functionality of the website and may limit access to certain features or content.

Most browsers allow cookies to be controlled through their settings. Instructions for managing cookies in commonly used browsers are available through the relevant browser provider’s support documentation.

7. Retention of Cookie Data

The retention period for data collected through cookies varies depending on the category and purpose of the cookie. Strictly necessary cookies are typically session-based and are deleted when the browser is closed. Persistent cookies remain on a device for a defined period, which may range from days to months, depending on the specific cookie. Where third-party cookies are used, the retention period is determined by the third-party provider.

8. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights in relation to personal information collected through cookies:

• The right to be informed about the collection and use of personal information.
• The right to access personal information held about you.
• The right to request correction of inaccurate or incomplete personal information.
• The right to object to the processing of personal information on reasonable grounds.
• The right to request deletion of personal information where processing is no longer lawful or necessary.

To exercise any of these rights, contact details are provided in Section 9 of this document.

9. Contact Information

For questions about this Cookie Policy, to exercise rights under POPIA, or to submit a complaint regarding the use of cookies, the following contact details may be used:

Boardwalk Casino & Entertainment World
Corner Beach and Lodge Roads, Summerstrand, 6001, Gqeberha, Eastern Cape, South Africa

Email: [email protected]
Telephone: +27 41 507 7777

For reservations and general enquiries:
Email: [email protected]

Sun International Head Office
6 Sandown Valley Crescent, Sandton, Gauteng, South Africa
Telephone: +27 11 780 7000

10. Updates to This Policy

This Cookie Policy may be updated from time to time to reflect changes in applicable law, cookie practices, or the services provided. Any material changes will be communicated through the website. Users are encouraged to review this document periodically to remain informed of how cookies are used. The current version of this Cookie Policy is available on the website at all times.